Device management

Every phone, tablet and computer connected to your Colitu account uses one device slot. Your account page shows how many slots your plan has.

#Seeing your devices

• Web: colitu.com → Devices
• App: Account tab → Devices

Each device shows its name, operating system, app version and when it was last active. The device you are using is marked "This device".

#Removing a device

1. Tap Remove next to the device.
2. Confirm.

The removed device's VPN connection and session end immediately. Signing in on that device again uses a slot again.

#How the device limit works

If all slots are in use and you try to sign in and connect on a new device:

• The new connection is refused and the app shows "Device limit reached" (DEVICE_LIMIT_REACHED).
• Your existing devices keep working.
• The refused attempt is recorded on your account for your information.

Fix: remove a device you no longer use, or add a slot to your plan.

#My device was lost or stolen

Sign in from another device right away, remove the lost device and change your password. That device can then no longer connect to Colitu.

#Trial and devices

The free trial is for 1 device. If a trial was already used on the same device with another account, the new account's trial does not start on it (TRIAL_ALREADY_USED).