Try free

Account management

Change your password, manage sessions, request your data and delete your account.

Управление аккаунтомHesap yönetimi

Manage your account on the account page at colitu.com or on the Account tab of the app.

Changing your password

  1. On the website, go to Account → Security.
  2. Enter your current and new password.
  3. Save. For your safety we recommend ending your other sessions too.

Sessions

Account → Sessions lists the web sessions signed in to your account. If you see one you do not recognise, click End and change your password. End all signs you out everywhere in one step.

E-mail language

Colitu can send you e-mail in Turkish, English or Russian. The language is set from the one you signed up in. Write to support to change it.

A copy of your data

To get a copy of the personal data in your account, write to support. To confirm it is you, send the request from your account's e-mail address or from a signed-in app.

Deleting your account

Send an account deletion request from the support section. When the account is deleted:

  • All device access and sessions end.
  • Your account details, device records and sign-in history are deleted.
  • Payment records we must keep by law are kept separately for the legally required period.

A deleted account cannot be restored. If you have an active subscription, check the refund terms in the Terms of Service first.

Was this article helpful?

Still need help?

Colitu Bot answers in seconds and hands you over to live support if it can't solve it.