Help Centre

Company accounts (Colitu Business)

Adding and removing members, invitations, roles, devices, invoices and the activity log in the Colitu Business company console; what the company can and cannot see, and what happens when seats expire.

With Colitu Business, a company gives its employees Colitu seats. Each employee uses their own Colitu account; the seat and device allowance come from the company. The Colitu team sets up the company account; the number of seats, the per-person device allowance and the term are set according to the agreement with the company. For a quote: business.colitu.com.

Company console

The company's owner and admins open the console at app.colitu.com/company using the Company management link in the menu. The console has four tabs: Members, Devices, Invoices and Activity. The summary at the top shows used and free seats, the per-person device allowance and the date until which the seats are active.

Roles

RoleWhat it can do
OwnerEverything: adds and removes members, changes roles, signs devices out, sees invoices and the activity log
AdminAdds and removes members, resends invitations, signs devices out (except the owner's devices); cannot change roles
MemberUses their seat; cannot open the console, can leave the company whenever they want

Only the Colitu team can change the ownership. The owner cannot leave the company or be removed.

Adding members

  1. On the Members tab, enter the email addresses (up to 50 at a time).
  2. If you are the owner, choose the role (Member or Admin).
  3. Press Invite.

An email is sent to each address:

  • A person who has a Colitu account

    sees the invitation and chooses Accept or Decline at app.colitu.com/company. Until they accept, the seat is held for them.

  • A person without an account

    gets an account created and is sent a password setup link. The link is valid for 7 days; if it expires, use Resend invitation in the console. Once they set their password, they join the company directly.

For privacy, the company does not learn whether an address it adds already had a Colitu account: in the console every new person appears as "invited".

Pending invitations also count as seats. A person can be a member of only one company at a time.

Removing members and leaving

  • The owner or an admin presses Remove next to the person in the member list (Revoke invitation for a pending invitation).
  • A member can choose Leave company in their own account.

In both cases the seat is freed immediately and returns to the company. The person's Colitu account is not deleted; within a few minutes it moves to the free plan. When a member deletes their account, their seat also returns to the company automatically.

Devices

The Devices tab shows the name, platform, app version and last-seen time of the devices that members have connected. You can sign out a lost device here with Sign out; the device's VPN credentials are withdrawn from the servers (see Device management). The owner's devices cannot be signed out from this list.

Each member can connect as many devices as the company's per-person device allowance.

What the company cannot see

The company console does not show traffic, visited sites, DNS queries or IP addresses. Colitu does not keep this information in the first place (see Privacy). The company sees only the members' email addresses, their roles and the device details listed above.

Invoices and activity log

  • The Invoices tab lists the invoices Colitu has issued to the company, their periods and their status (sent, paid). Payment is made according to the agreement; there is no card payment inside the app.
  • The Activity tab answers who did what and when: members added and removed, role changes, devices signed out, invitations accepted. Changes made by the Colitu team appear under the name "Colitu".

When seats expire

Seats are active until the date shown in the summary. 14 days and 3 days before the end, a reminder is sent to the owner, the admins and the billing email; one more email is sent when the term ends.

If the term is not extended, or the company account is suspended, members' seats are closed and their accounts move to the free plan. When the term is extended, the seats reopen on their own; members do not need to do anything. To extend, write to the Colitu team at [email protected].

In the apps

Members who have a seat see the company's name on the Account screen in the new versions of the apps. Company management is available on the web only.

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